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Refunds will be handled on a case-by-case basis and are not guaranteed.

Once vehicles are driven off the business property after customer inspection, refunds are no longer offered. The only exception is with window tinting, as the bubbling process should improve within 2-6 weeks. 

Refunds or warranty-backed recoating regarding ceramic coatings require an Obsidian Auto Spa inspection and a detailed list of maintenance services & annual inspections.

Deposits for services are fully refundable up until 1 week before scheduled services. Deposits for services scheduled within 1 week are not refundable. 

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