Refunds will be handled on a case-by-case basis and are not guaranteed.

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Once vehicles are driven off the business property after customer inspection, refunds are no longer offered. The only exception is with window tinting, as the bubbling process should improve within 2-6 weeks. 

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Refunds or warranty-backed recoating regarding ceramic coatings require an Obsidian Auto Spa inspection and a detailed list of maintenance services & annual inspections.

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Deposits for services are fully refundable up until 1 week before scheduled services. Deposits for services scheduled within 1 week are not refundable.